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Reception Area

A National Office Outfitters LLC website

Reception Station/Furniture
Hundreds of style/configuration/finish options

* * * * * Effective immediately, Minimum on-line order value for Mayline & Safco products (combined) is $600.00. * * * * *


inventory reduction sale2
   Expires Dec 31st.

  Sorrento - Bourbon Cherry, or Espresso
  Napoli - Sierra Cherry, or Mahogany
  Medina - Various colors for different configurations
  Sterling - Tex Driftwood , Tex Brown Sugar, or Tex Mocha

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Free Freight - What You Need to Know

Although the term “Free Freight” is often used in the eCommerce world, it is a misnomer. More properly “Free Freight” is “Dock-to-Dock Prepaid Freight”. Additional delivery (sundry) services may be added for additional cost.

Fulfillment of goods purchased online, such as office furniture, is a two-step process. The first step is straight forward.

Customer purchase goods from an online dealer (distributor) who, in turn, purchases from a manufacturer. When the goods are shipped, title of the goods passes from the manufacturer to the dealer to the customer (FOB Origin: Freight On Board). Now, the first step is completed and the second step begins.

Transportation is the second step. In this step, there are three legal entities involved:

  • Consignor (also called the shipper) is the manufacturer
  • Carrier is the shipping or Freight Company
  • Consignee is the customer.

The Consignor creates instructions for and pays the Carrier. The Carrier transports and delivers goods to the Consignee in accordance with the instructions Consignor's. The Consignee is responsible for receiving the goods in accordance with industry best practices which includes:

Although the dealer is not part of this group, the dealer will serve as an agent for both the Consignor and Consignee if there are commercial changes and adjustments to be made. For example, if after goods ship and the customer chooses to add delivery services, the dealer would collect the appropriate fees from the customer and pay the Consignor who will process a change order and pay the Carrier. Likewise, sundry services such as:

  • Delivery delayed by the customer
  • Change of delivery address
  • Re-delivery
  • Delivery appointments
  • Guaranteed date of arrival

... are typically chargable and available at additional fee, which would be collected by the dealer who will pay the Consignor to pay the Carrier. Whenever there are fees involved, the dealer will act as the agent between Consignor and Consignee.

For local logistics issues like time of day delivery, or delivery date preference, customers should contact the carrier directly and work out a mutually agreeable plan.

Reception Desk Assembly

It’s not difficult to assemble reception area furniture.  With a few common tools, some guidance and a little time, your furniture will look beautiful.

Common Tools:
A Philips-head screw driver, small hammer and a pair of pliers is all that is necessary.  The Philips-head screw driver is used to screw in the cam bolts into the MDF base wood.  All the assembly materials, including wood glue is included in the parts kit. The hammer is used to tap wooden dowels into the alignment holes.  And the pliers are sometimes used for the leveling feet.

cam-boltThe Assembly Process:
Assembly using cam-loc and bolts is simple. Furniture sections are pre-drilled to accept the cam-bolts pictured on the right with a black nylon guide post. Likewise, cam-locks are fitted into pre-drilled holes.  When the two furniture sections are mated, the cam-bolt fits into the open section of the cam-lock.  Then it is a simple task of turning the cam-lock 180 degrees with a Phillips head or flat screw driver to secure the joint.

Some words of caution.  There are many cam-bolts and you might be tempted to use an electric drill or electric screw driver to screw the cam-bolts into the MDF.  If your electric drill or screw driver has a clutch, then set the clutch to the lowest level in order to screw the bolt to the nylon stop and no more.  Don’t use an electric drill or screw driver without a clutch as it will more likely strip the MDF material.

Some joints are edge to edge.  Cam-loc and bolts won’t work in this situation.  This is when dowel pins work best. 

Holes are drilled into the edge of each section.  Then add a small amount of glue and tap in the wooden dowel.  Add glue to the adjoining section where the other end of the dowel pin fits.  Then push the two sections together and allow the glue to dry.

Typical Time:
In most cases, reception desks are assembled first.  File pedestals and center drawers are next followed by returns or bridges.  The final step is the reception counter top.

Although individual assembly times for specific models are provided on each product page, typical assembly times follow.


Furniture Typical Assembly
Time (minutes)
Desk 35
File Pedestals 5
Return 25
Counter Top 15
Bridge 25

Estimated assembly times based on 2 people after un-crating

Moving Office Furniture:
If your furniture has an MDF core and was assembled using cam-loc and bolts, don’t attempt to drag the furniture along the floor. Although cam-lock and bolt designs make assembly easy, they are not design to withstand the sheer forces associated with dragging the furniture along the floor.  If you need to move this type of furniture, lift it off the ground to reposition it.


1 (2 pieces)