Reception Area Space Planning
Space planning is the simple task of planning the location of each furniture piece. Following these basic guidelines will help in your space planning task.
Reception Station Location:
- The reception station should be positioned within easy sight of the lobby entrance so guests and visitors know where they should go. If a reception desk return is added to make the station "L-shaped", place the return closest to the lobby entrance.
- In every case, allow the receptionist to exit his/her station toward the office (not the front door) so that your receptionist has a path to escape to safety in case a suspicious or dangerous person enters the lobby area.
- And finally, avoid, positioning guest seating in an area that the receptionists would not normally view when he/she is working. Your receptionist should be able to see each guest at all times and monitor their behavior. If your receptionist sees suspicious guest activity, he/she can either call for re-inforcements or exit to safety.
Reception Station Clearance:
There should be a minimum of 4 feet (5 ft. preferred) clearance from the front of the reception desk to the nearest obstruction. This dimension allows for guest access to the reception counter-top while permitting others to pass behind.
Reception Chair Clearance:
In general, allow 3-4 feet in front of each chair. This dimension allows visitors to access and sit comfortably in a chair while allowing another guest to pass by.